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Help

Support and service

From the first launch to your own report forms: guides inside the program and answers from the engineers who build it.

What is available

1

Help in the program

Press F1 over a ribbon button or in a window to open the section about it. The same guides are on this site, with a search.

2

Technical support

Send a request through the contact form with the topic Technical support. We reply by e-mail.

3

Training

Courses for surveyors, geologists and blasters on your own data, on site or online.

4

Rollout

We set the program up for your mine: reference tables of rocks and explosives, charging rules and report forms. Drawings, drillholes and surfaces move over through DXF and CSV.

5

Updates

New versions come as an installer. The version history lists what changed.

6

Service terms

Response times, support channels and the number of seats are set in the contract for the full version.

Need support for your team?

Tell us about your sites and the number of seats.

Contact us